RETURN AND REFUND POLICY

We want you to be satisfied with your purchase.

You may request a return or exchange under the following conditions:

Returns are accepted within 30 days after delivery.

To be eligible for a return, products should be in good condition and include original packaging where possible.

To request a return, please contact us at: service@haibingamer.com

Please include:

Once your request is approved, we will provide return instructions and the correct return address by email.

Please do not return products directly to the original shipping address.

After receiving and inspecting your return, we will process your refund.

Refunds are typically issued within 5–14 business days depending on your payment provider.

For defective or incorrect items, we will cover the return shipping cost.

For non-quality issues, return shipping costs may be the responsibility of the customer.

We do not charge a restocking fee.

We do not accept returns for products that are heavily used or intentionally damaged.

Customized products may not be eligible for return.

Email: service@haibingamer.com

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